Job Title:

Automotive Call Centre

Company:

Concentrix

Location:

Chatham, ON


What we offer:

  • Career advancement
  • Starting at $14.25/hour
  • Interactive paid training and supportive environment
  • Medical, Vision, Dental Benefits, Life Insurance and Pension Plan
  • Free Parking and Transit accessible
  • $500 Signing Bonus
  • Vehicle Discounts
  • Full-time hours between Sunday – Saturday 7am-12am

Responsibilities include:

  • Answer all incoming customer phone calls within quality standards
  • Contact various internal departments on a daily basis to clarify information, seek guidance and gather information to respond to customer inquiries
  • Review individual customer cases providing mediation on behalf of client for consideration outside policies and procedures
  • For reimbursement calls, document all pertinent information, confirm reimbursement is valid, and submit reimbursement request to managers for approval
  • Documents new case or updated case file information using quality standards*

TO APPLY:





Posted 2018-10-22



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