Job Title:

Travel Agency Administrative Services Co-ordinator


Tian Bao Travel Ltd.


Richmond Hill, ON

Closing Date:


Established in 1992 from a solo retail agency in a Canadian ethnic market, Compass Holidays and its parent company – Tian Bao Travel have grown dramatically over the years into a premiere wholesaler of airline tickets and tour packages. With 14 offices and over 80 travel specialists located in Toronto, Montreal, Vancouver, New York and Shanghai, Compass Holidays / Tian Bao Travel have provided travel services to numerous travel agencies and more than 50,000 travelers each year across North America. Our sales volume has exceeded $100 million every year since 2010.

Terms of employment: Permanent, Full Time, Day

Salary: $23.10 to $25.00 Hourly, for 40.00 Hours per week

Anticipated start date: As soon as possible


  • Completion of college or vocational training in order to meet education standards of Travel Industry Council of Ontario (TICO)
  • 2-3 years of administrative support work experience in travel agency
  • Certificate in TICO’s combined travel counsellor and manager is a must

In compliance with regulations and guidelines of TICO,main duties of the job include:

  • Be in charge of daily operations and supervise staff in the Head office
  • Provide training to new employees in job duties, administrative procedures and company policies
  • Provide staff with guidance and assistance on complex and large travel requests
  • Co-ordinateoffice administrative procedures and review, evaluate and implement administrative activities
  • Establish and maintain work priorities, and ensure deadlines are met and procedures are followed
  • Conduct analyses and oversee administrative operations
  • Assist manager in preparation of operating budget and budgetary controls
  • Assemble data and prepare periodic financial reports
  • Resolve problems that arise, such as customer complaints
  • Perform the same duties as travel staff supervised

Employer Details

Address: Unit 1, 60 West Wilmot Street, Richmond Hill, ON, L4B 1M6​


If you have the skills and experience required for this position, please forward your resume to:


Posted 2018-07-25

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