Job Title:

Counter Sales Associate

Company:

HD Supply/ Brafasco

Location:

Orillia, ON


Job Summary

Responsible for managing counter sales and customer relations

Major Tasks, Responsibilities and Key Accountabilities

  • Orders products, arranges delivery, contacts customers regarding delivery and updates customers on order status
  • Takes special orders and keep customers updated on progress
  • Acts as liaison between warehouse supervisor and customers
  • Ensures purchase orders are completed. Pulls orders as required
  • Answers telephones and ensures counters are properly stocked
  • May drive truck to pick up incoming stock or deliver materials to designated locations or operate forklift or other machinery in order to complete tasks

Nature and Scope

  • Selects correct processes from clearly prescribed rules, past practices or instruction
  • Seeks advice and guidance on non routine or problem areas from supervisor
  • Deviations from the norm are cleared by the supervisor
  • Under close supervision, exercises limited latitude/independent judgment
  • Work typically involves detailed checks or close review of output by a senior co-worker and/or supervisor

Work Environment

  • Heavy lifting as required  (must be able to lift 50 lbs on a regular basis)

Minimum Qualifications

  • Must be eighteen years of age
  • Must pass the Background Check

Education and Experience

  • HS Diploma or GED required
  • 1-2 years of experience in area of responsibility

Preferred Qualifications

  • Industry experience considered an asset
  • Advanced knowledge of Microsoft Office
  • Must have valid Driver's Licence (Must provide a clear abstract)
  • Experience working with Great Plains considered an asset
  • Knowledge of machines and tools, (product knowledge) would be considered an asset
  • Forklift experience would be considered an asset

Critical Competencies to Drive Business Results

  • Strong team player with a POSITIVE ‘’can-do’’ attitude and passion for excellence

  • Exceptional communication skills and well-developed interpersonal skills
  • Strong appreciation for excellence in customer service is a MUST
  • Reliable, confidential and conscientious
  • Strong initiative and ability to handle increasing responsibility over time
  • Excellent time management /organizational skills with ability to meet demanding deadlines in an extremely fast-paced environment
  • Strong attention to detail
  • Strong business acumen WITH a sense of urgency
  • Ability to work with a high level of energy and focus
  • Excellent problem solving and analytical skills

TO APPLY:





Posted 2018-06-05



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