Job Title:

Kitchen Manager


Richmond Road Restaurant Ltd.


Calgary, AB

Boston Pizza has more than 330 restaurants in Canada and serves more than 40 million guests annually. We are also the number one Casual Dining restaurant choice in Canada. We believe that our fun, dedicated, hospitality oriented, and outgoing individuals are a significant reason for our success.

Job Description: Reporting to the Franchisee, the General Manager will ensure that all Boston Pizza guests are provided with the best experience possible and all day-to-day responsibilities are conducted in a professional manner.

  • Create, lead and manage a positive and fun restaurant culture thru management of all aspects.  Maintain a positive attitude that promotes teamwork within the restaurant.
  • Increase sales by ensuring guest satisfaction and prompt problem resolution.
  • Lead, implement and manage all aspect of human resources: recruitment and selection, coaching, training, performance management, recognition and development.
  • Lead, manage and deliver a friendly Perfect Guest Experience: dine-in, sports bar, take-out and delivery.
  • Develop and manage the business plan: focus on standards, sales, costs and personnel.
  • Lead local store marketing and community involvement, plans and execution.
  • Effectively oversee controllable costs: food, beverage, labour and quality control promo line.
  • Monitor and manage fixed costs: continually research and evaluate to minimize costs.
  • Ensure operational and occupational health and safety standards are in place and followed.
  • Establishes and maintains appropriate security protocols for guest, employee and restaurant safety.
  • Other duties as required.

Qualification Requirements:

  • 3-5 years of progressive management experience in a full-service restaurant.
  • Proven leadership skills and ability to follow-through, able to direct, coach and supervise a team.
  • Knowledge of computers (MS Word, Excel) and Point of Sale system.
  • Proficient in the following dimensions of restaurant functions: preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports.
  • Must be able to work flexible hours during, evening, weekends and holidays.
  • Strong analytical/decision-making skills, with the ability to multi-task in a fast paced environment.
  • Strong communication and interpersonal skills, both written and oral.
  • Customer service skills – able to exceed guest expectations.
  • Must be eligible to work in Canada.


If you have the skills and experience required for this position, please forward your resume to:


Posted 2018-05-22

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