Job Title:

Team Leader- Front Office


DBPC Group of Companies


Toronto, ON

Closing Date:


We are seeking a responsible, hardworking, motivated and customer service-oriented individual who thrives on exciting challenges? Explore this new opportunity as team leader for the front office operations.


  • Possess a high school diploma; post-secondary education is an advantage
  • Preferably with less than a year of combined experience in customer service and office administration gained from a fast-paced service or corporate environment
  • Strong business acumen, high entrepreneurial spirit and passionate in generating revenue and income
  • Very efficient, flexible, take responsibility and initiative in supporting organizational goals and objectives
  • Quick learner who can easily obtain a good knowledge of the company’s products and services
  • Effective team player with pleasant phone demeanour and enthusiastic personality
  • Can work under pressure and handle multiple responsibilities with tight deadlines
  • Impressive record of attendance from previous employment; extremely punctual
  • Mature disposition, self-motivated with professional and proactive attitude
  • Working knowledge of Hindi, Punjabi and/or Urdu is an asset
  • Proficient in MS Office Suite; typing speed of at least 40+ WPM

Responsibilities include (but are not limited to):

  • Oversee the overall operations of the front office
  • Take orders and delegate to appropriate personnel
  • Monitor progress of the job by checking status with assigned employees at proper intervals
  • Ensure jobs are completed according to company’s standards and submitted based on deadlines
  • File, record or prepare various documents such as receipts, invoices and other financial reports
  • Regularly call clients for new jobs, to follow up payments or ask for referrals
  • Secure additional revenue through cold calling of prospective clients
  • Process, monitor and record incoming payments taking note of accounts receivables on a weekly basis
  • Assist with clerical and other administrative duties that may be assigned from time to time
  • Process reports utilizing in-house database management software; prepare, proofread and edit business correspondences when required

We will provide a comprehensive TRAINING to successful candidate.

Job Type: Full-Time

Required Education:

High school or equivalent

Required Experience:

  • Customer Service: 1 year
  • Administrative Support: 1 year


If you have the skills and experience required for this position, please forward your resume to:


Posted 2018-05-14

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