Job Title:

Installation and Repair Technician


Bob Tech Services Inc.


Lower Mainland, BC


In this role, you will work in customers' homes and businesses to set up and maintain telecommunication services: phone, Internet and television while providing exceptional customer service and quality work.


  • Drive to and from residential and small business customer locations performing installation and repair of phone, Internet and digital television services on behalf of our client;
  • Receive and complete work orders from a centralized dispatch center ensuring that service is delivered in a timely manner;
  • Interact with customers in a professional and courteous way to ensure that their work orders are completed as requested;
  • Provide a high level of customer service ensuring that any escalations or concerns are addressed professionally;
  • Troubleshoot technical issues;
  • Trace and locate appropriate telecommunications links, which could involve climbing telephone poles and climbing ladders;
  • Work both indoors and outdoors at the customer location;
  • Utilize various software applications on laptop computer, android platforms or ios platforms;
  • May perform other related duties as assigned;


  • Previous experience from the following industries is an asset: telecommunications, home installation and service for electronics and appliances, security, cabling.
  • Degree or diploma from a technical college would be an asset;
  • Previous experience working in the field independently and strong technical aptitudes;
  • Ability to manage a physically demanding position which involves sitting, standing, bending, climbing, lifting, working at heights;
  • Must be able to handle multiple computer applications;
  • Strong communication skills, both written and verbal;
  • Self-Motivated and able to prioritize and organize work-loads with little direction;
  • Must be able to work with minimal supervision;
  • Be able to pass criminal background check;
  • Must have and maintain a valid Class 5 provincial driver's license;

Work Conditions:

  • Weekend work is required;
  • Able to meet the physical requirements of the position
  • Able to work in all types of weather conditions (rain, snow, heat etc.)


Please e-mail your resume to

While we greatly appreciate all the replies we receive, regretfully only those selected for an interview will be contacted.

Posted 2018-04-10

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