Job Title:

Resource & Information Specialist


Job Skills


Markham, ON

Job Reference:


Closing Date:


Part-Time Contract Opportunity

Markham Employment Services & Programs Location

Who we are: A non-profit, charitable organization dedicated to enhancing people’s capacity to participate in the labour market.

What we need: A positive, client-oriented individual who:

  • Is inspired by helping Clients achieve their employment goals.
  • Has excellent organizational skills with the ability to multi-task and problem solve.
  • Has a keen eye for maintaining accuracy and detail in a fast paced environment.
  • Has superior oral and written communication skills including an excellent telephone manner.
  • Has demonstrated experience in Communication, Building Trust, Information Monitoring, Managing Work, Planning and Organizing, Technical/Professional Knowledge and Skills.
  • Coaching and working with multi-barriered youth (considered an asset).
  • Has Post-secondary education preferably in Career Counseling, Social Services and a minimum of 2 years’ administrative/reception experience is required.
  • Has a knowledge of Job search tools and techniques (Facilitation experience is considered an asset).
  • Ability to speak and write in French (considered an asset).

What you will do: Support Job Skills’ Employment Services and Programs by:

  • Managing the day-to-day clerical responsibilities of the program including answering telephone enquiries, file maintenance, preparing reports and database management.
  • Managing a diverse client group in the resource and information room and assisting the them with their job search.
  • Supporting general office activities including data entry, customer service and reception.
  • Use your effective communication skills, working cooperatively with staff providing administrative support to ensure client success.

What you will get: In addition to the satisfaction gained from helping people reach their goals, Job Skills offers a competitive salary!

If you are interested in this employment opportunity, please read on to learn more about Job Skills, how you can apply to this exciting position and become part our growing Job Skills Team!

Job Skills is a forward thinking, not-for-profit, charitable organization that is constantly developing or implementing new programs to help individuals achieve economic independence. In doing so, we aim to contribute to the economic and social viability of our community. We are ethical, Client-focused, performance-oriented and believe in the personal growth of our Staff, our community and our Clients.

As a Resource and Information Specialist, with the Employment Services and Programs division, you will work for a high performing organization that is dedicated to assisting individuals in achieving their employment goals. In this role, you will utilize your unique combination of skills and experience to support the administrative and Resource and Information functions of the Employment Services and Programs division.

We are committed to fostering a workplace that is both inclusive and representative of the communities we serve. As a diverse workplace incorporates a variety of backgrounds and perspectives, we believe that being a diverse and inclusive organization is essential to achieving success and Client satisfaction in all Job Skills’ Services and Programs. To meet these objectives, we invite all qualified candidates from diverse backgrounds to apply. Please be advised that accommodation is available upon request.


We thank all applicants, but only those to be interviewed will be contacted. Please indicate the position title and Job Reference Number in the E-mail subject line and tell us how you learned about this job in your cover letter.

Please reply in confidence by 4:30 p.m. March 30th, 2018.

JOB SKILLS   Hiring Committee

Job Reference Number:  M013010


Quote Job Reference: M013010

Posted 2018-03-09

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