Job Title:

3Shape User Support Technician


Argen Canada


Kelowna, BC

Closing Date:


Unit 200-1353 Ellis Street, Kelowna, BC V1Y 1Z9\

As a leading digital manufacturing and technology center, Argen Canada offers support, service and repair for digital dental CAD/CAM software, scanners and intraoral impression taking devises.

About the (NOC 2282) position:

Main responsibilities will be to provide first-line technical support to users experiencing difficulties with 3Shape software. Other job duties include:

  • Training customers on 3Shape software
  • Troubleshooting digital cases for dental manufacturing
  • Demonstrating the 3Shape software
  • Assisting customers with design, ortho, Trios, CAM (SUM3D), allow and zirconia applications


Our ideal applicant must be formally trained in 3Shape software (i.e. attended a 3Shape training course). As this position reports to Argen support team based in San Diego, California, the ability to travel across Canada as well as internationally on a limited basis is required. In addition, the 3Shape User Support Technician requirements include:

  • Fluent English-working knowledge of additional languages considered an asset
  • Minimum of 1-year experience support 3Shape software and training events
  • Advanced computer kills
  • Customer service experience
  • Completion of High School Diploma and some form of post-secondary education
  • Self-motivated team player with a good attitude
  • Punctual, reliable and possess a highly productive work ethic
  • Eager to learn

What we offer:

  • Permanent, Full-Time employment
  • A wage of $29/hour
  • Group medical, dental and insurance benefits available after 3 months of employment
  • Variable bonuses paid time to time in response to meeting or exceeding organizational benchmarks


We thank all applicants for their interest in the position. If you meet the above requirements and are excited to start a career with us, please apply online now:

For more information, please contact 778-754-5683. 

Posted 2018-03-02

Return to | Add a Job | Return to Category: High Tech