Job Title:

Account Representative


Applied Biological Materials


Richmond, BC

Recognized as the 25th Fastest-Growing Companies in B.C. in 2015, Applied Biological Materials Inc. is a Vancouver-based biotech company that develops and markets research reagents to the life science community and the biotech industry. In light of our focus to provide stellar support to our clients, abm is currently looking for an Account Representative to join our team. The successful candidate(s) will have plenty of opportunities for fast track career development while being part of a highly diverse, innovative and interactive biotech company.

Responsibilities will include, but not limited to:

  • Communicate effectively with individuals/teams within the company to ensure high quality and timely expedition of customer requests.
  • Coordinate order placements and logistics on behalf of the customers.
  • Help customers understand the applications of our products.
  • Develop promotions to encourage more interaction and sales from the customers.
  • Participate in activities and contribute ideas designed to improve customer satisfaction.
  • Collaborate with internal teams on complex problems.
  • Design solutions to problems that may be non-standard/unstructured and may require conceptual/creative thinking.


  • Highly fluent and professional English speaking and writing skills is mandatory
  • Customer support experience is definitely an asset
  • Strong analytical approach to troubleshooting
  • Excellent communication skills, comfortable talking on phone and writing emails
  • Job training in areas related to life science and strong computer skills are a significant plus.


This is an opportunity to work with highly motivated colleagues in a creative and dynamic environment. We offer remuneration based on experience and offer significant career development opportunities. If you are interested in this challenging and rewarding position, please visit

We would like to thank all interested applicants for their interest; however, only those chosen for an interview will be contacted.

Posted 2018-02-21

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