Job Title:

Inbound Sales and Technical Service Representatives




Sault Ste. Marie, ON

Job Reference:


Closing Date:


We are seeking motivated and passionate people to join us as an Inbound Sales Technical Service Representatives. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!  If you have a competitive spirit and are driven by sales incentives, then we want you!

As an Inbound Sales Consultant, you will be answering inbound calls to provide exceptional customer service to consumers. This could include responding to inquiries about products and services, processing payments, or performing general account maintenance. In addition, up-selling customers to new products or services is expected and encouraged.

We Will Give You:

  • Skills for life: how to solve problems, how to adapt to change, and how to tough it out in the face of adversity
  • The chance to work with people who will become your second family
  • A workplace that’s never boring
  • The opportunity to make someone’s day, every day
  • Rewards and recognition as you blaze your own trail and ignite your career

Our most successful candidates have:

  • passion for the customer and the customer’s experience
  • the ability to recognize and respond to customer needs and demonstrate sincere commitment to resolving those needs
  • familiarity with social networking (Facebook, Twitter, YouTube, etc.)
  • a demonstrated ability to perform at a high level, with a strong aptitude to adjust to change
  • excellent verbal and written communication skills; proficient reading skills to analyze, interpret, and address customer needs
  • the ability to handle multiple tasks simultaneously, including offline or special project work
  • flexibility to work additional hours, if needed
  • basic experience using Microsoft Office suite
  • minimum keyboard skills of 25WPM (verified with typing test during application process)
  • High School diploma or GED

Sutherland is on the lookout for the best in class. Are you wondering if you have what it takes to be the best? Better yet, do you already know you’re the best?

We want to hear from YOU!

Sutherland, where people and process come together.

HIVE095 18000201


If you have the skills and experience required for this position, please forward your resume to:


Quote Job Reference: 7055417878

Posted 2018-01-22

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