Job Title:

Front Desk Agent


Becker's Chalets


Jasper, AB

Job Description:

  • Ensuring that our guests have a positive and memorable first and last impression (upon check in and check out)
  • Greet and welcome guests
  • Answer all phone calls and emails politely and efficiently
  • Help guests efficiently, politely and effectively
  • Clean, organize, tidy, vacuum and restock the front office area – including behind the desk, the bathrooms, lounge area and gift shop.
  • Check in and check out guests
  • Handle cash and payments
  • Make reservations – for the chalets, restaurant and white water rafting
  • Answer all guest enquiries – be helpful, efficient, content and friendly
  • Assist guests with tourist attraction information



  • No experience required but it is an asset
  • The ability to learn quickly is important and retain lots of information
  • Basic computer skills is a must


  • Achievement-motivated to work with Becker’s Chalets to meet and surpass set realistic goals
  • Must be pleasant, friendly and able to address problems or special requests
  • Self-confidence to take the initiative do what needs to be done
  • Strong communication and people skills
  • Good attention to detail
  • Good Organizational and multi-tasking abilities
  • Customer service orientation
  • Polite and well mannered
  • Honesty & Integrity
  • Adaptability and Reliability

Becker’s Chalets has many perks to offer its employees.  Firstly, we do have staff accommodation on property for all of our staff. We offer a year-end bonus at the end of working contract, competitive wages, a free buffet breakfast on your day off, discounts for our gift shop, discounts for family to stay at our resort, discounts for our restaurant on property, monthly staff BBQ’s, free white water rafting, free WI-FI, and a few staff bicycles for use to name a few.


If you have the skills and experience required for this position, please forward your resume to:


Posted 2018-01-16

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