Job Title:

Guest Relations and Event Coordinator


NINJASZ Canada Inc.


Woodbridge, ON

This role will be responsible for the support of operations and execution of events, activities and initiatives at NINJAZ. To be successful in this role, the Guest Relations and Events Coordinator will need to be creative, agile and able to build relationships with customers to increase brand loyalty and company profitability.


  • Supervise the set-up, running, and break down of the event, identifying and resolving problems, obtaining feedback from customers, conduct pre- and post – event evaluations and log and submit reports for assessments.
  • Create a strong first impression at the on-set of the event, introduce and greet kids and adults, lead them to their next steps, assisting them with set up and through their event, follow up with customers and maintain a good relationship thereafter. (Requesting referrals, review on social media, tagging and sharing event pictures on social media, etc.)
  • Proactively handle any arising issues and troubleshoot any emerging problems on the event day.
  • Carefully observe and evaluate events and propose ideas to improve customer service and event quality experience.
  • Work closely with Event Coordinator, Party Host, Manager on Duty and other team members to organize an outstanding event experience for guests.


  • 1-3 years of experience in events, PR or sales or marketing.
  • Excellent interpersonal, written and oral communication skills
  • Exceptional problem-solving skills with ability to be pro-active and multi-task in a fast paced environment.
  • High standards of ethics and confidentiality to handle sensitive company and customer information.
  • Excellent time management skills and ability to work under pressure.
  • Able to work flexible hours during the week and weekends when needed. Do not apply if you are not available to work on the weekends.

Work hours : Friday, Saturday and Sunday – 25 hours a week.

Salary : $14/hour, depending on experience.

We are Canada’s first Ninja Warrior training facility for kids and adults. We are located in the heart of Vaughan’s business district right at the intersection of Hwy 7 and Hwy 27. This fantastic, state-of-art, facility offers Ninja Warrior Obstacle Course, Rock Climbing Walls, Soft Play Area, Camps, Birthday parties and Corporate & Team building events. Be a part of our growing team with opportunities of growth, yearly performance based bonus, access to gym for personal use, family passes and more.


Submit a cover letter and resume to

Posted 2017-09-12

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