Job Title:

Retail Manager


Family Markets


Halifax, NS

Position Requirements:

  • Great references
  • Must have your own car
  • High School diploma/GED with minimum 3 years applicable experience; 2 years college
  • Prior successful food service, retail, grocery management experience
  • Demonstrated effective training, coaching and conflict resolution skills
  • Highly motivated with a desire to work in a fast-paced environment
  • Results oriented team player/manager
  • Ability to work flexible work schedule including days, nights, weekends, holidays
  • Strong communication skills
  • Excellent customer service skills


  • Ensuring sales team has what they need to be successful.
  • Team leadership, offering guidance and clarity always.
  • Work behind the counter with the sales team as needed.
  • Providing the highest level of customer satisfaction.
  • Direct customer support handling returns and complaints.
  • Provide in-store backup at Haight Street shop on Saturdays and/or Sundays.
  • Team training and schedule management, covering shifts when needed.
  • Curate an enticing shop-front display that reflects the brand and draws new visitors.
  • Directing the receiving and distribution of product orders.
  • Organizing rotating inventory counts for shop front and back stock.
  • Weekly banking: counting shift registers, catching errors, depositing cash.
  • Supporting promotions, social media presence, website support.
  • Keep an eye on the efficiency and accuracy of packing staff.
  • Directing team communications via phone, Skype, email.

Traits we're looking for:

  • Desire to lead a team with a vision to support the health and wellness of the community.
  • Open and empowering communicator.
  • Attention to detail.
  • Values integrity and accountability.
  • Committed to setting up and directing store procedures and processes.
  • Strong computer skills
  • Able to regularly lift 40 - 50lb boxes, walking the sales floor, and sitting at a desk.

Job Type: Full-time

Required experience:

  • Retail: 3 years


If you have the skills and experience required for this position, please forward your resume to:


Posted 2017-07-05

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