Job Title:

Software Sales Representative




Toronto, ON

Job Reference:


Software Sales Representative (WFH)

This is a great chance to make your mark for a high-growth company that is enjoying great success. We have fun and support one another to achieve top results in our march to humanize the customer experience in the Digital Commerce industry.

With more than 25 years of industry expertise, We enable global brands to increase revenue up to 20% by humanizing digital commerce. We identify consumers who require more than a digital experience to maximize their purchase, can predict when and how they need sales assistance, and provide personalized human-to-human engagement at critical moments across the buying journey. All in real time, and always pay for performance. Turn revenue lost into revenue lift by providing customer journeys with the MarketLinc human experience.

Job Overview

We are looking for talented and experienced sales professionals to engage with the website visitors on behalf of a global leader in Computer Security. This role requires a high degree of sales aptitude, communication, and technical skills.

As a new hire you must complete the initial training program where you’ll receive the tools you need to be successful, including:

  • Strategic, consultative sales techniques
  • Product knowledge regarding the computer solutions you’ll be recommending
  • And practice with the technical applications you’ll be using on a daily basis

We are a virtual company, which means as long as you have a dedicated home office space, up-to-date Windows-based computer (MAC computers are currently not supported), and a reliable hard-wired and high-speed internet connection you could be our next Sales team member working from your own home office.

Customer Engagement Process

  • Prospective customers will come to you via a ‘chat icon’ we have placed strategically on our partner’s website.
  • They want to purchase online security and they ‘click to chat’ so they can interact with a knowledgeable agent for sales support.
  • Next, you invite the customer to the phone so that you can further engage them using a consultative sales approach to understand your customer’s computer usage prior to recommending the level of security they require. 
  • Finally, you perform all data entry required to process the customer’s order.

Desired Outlook

  • Operates efficiently and effectively within a home office environment
  • Commitment to quality, accuracy, and consistency in your sales approach
  • Must be positive with the ability to stay poised under pressure
  • Naturally treats others with respect, courtesy, and professionalism
  • Experience in positioning up-sell and cross-sell recommendations to customers 
  • Has a technical mindset and interest in software trends and capability
  • Enjoys continuous learning; open to feedback and adapting your sales approach
  • Thrives in a dynamic environment that is supported with ongoing training and skills development

Earning Potential and Benefits

In this role you will be responsible for meeting Key Performance Indicators relevant to contacts per hour, sales conversion, and average order value. We appreciate the persistence this requires. That’s why with MarketLinc its simple; the more you achieve, the more you will be rewarded. Within our competitive commission structure you’ll receive additional incentive for your sales (over and above your base wage). Beyond commissions, we also provide a competitive Benefits package and Rewards program, which allows you to earn points for exceptional performance, and use those points to shop from hundreds of valuable items or choose to cash them in for gift cards.


  • We require that every part-time Sales Agent work a minimum of 4 shifts per week.
  • This would involve a commitment on Saturday and Sunday plus at least 2 evening shifts during the week (Monday through Friday). 
  • When full-time positions become available we regularly consider advancement options from our part-time team before recruiting externally.


You can apply through our website at, or by email to Either way, remember to quote Job Reference # CJ-001.

Upon receipt of your resume, one of our Recruiters will contact you. You will learn about the minimal requirements needed to work from home and about all current openings that match your experience and availability.

Please specify in your resume what time works best for us to call you. We look forward to speaking with you!

Quote Job Reference: CJ-001

Posted 2017-05-05

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