Customer Service Representative
HGS Canada Inc.
Earn up to $12.25/hour – English starting from first day of training!
Earn up to $14.25/hour - Bilingual French from the first day of training!
We are hiring English and Bilingual Customer Service Representatives. In this role you will be providing stellar customer service as you handle inbound inquiries in our call centre. The successful candidate will demonstrate an empathetic and sympathetic approach while responding to customers, analyzing their needs and offering first call resolution. If you are analytical, detail oriented, and enjoy solving problems both imaginatively and resourcefully; you should consider a career with us today!
Classes starting each week in March 2017
- Possess strong multitasking abilities
- Clear Criminal Record Check required
- Must be punctual and committed to a flexible work schedule
- High school diploma
- Customer service experience an asset
- Strong listening and communication skills, professional telephone manner
- Must be comfortable working in a measurable target driven environment
- Available to work days, evenings and week-ends to meet customer demand
- Must be computer literate: strong keyboarding and internet navigation skills
- Ability to find customer answers quickly while using multiple resources
- Ability to deal with customers professionally in a fast and ever changing environment
You should join us because:
- Inbound calls only (no cold calling)
- Rewards and Recognition Program
- Semi Annual Bonuses
- Comprehensive Health & Dental Benefits Plan
- Fully paid training
- Employee Discount Program
- Career advancement opportunities
- Car-pool options
- Earn up to an extra $3/hr in commissions
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